ShipRite Home
Support Home
Software Support
Hardware Support
FAQs
Downloads
Support Contact Options

1312 Genesee Street • Utica, NY • 315-733-6191


 


Shiprite Softwar
e, Inc.
1312 Genesee St.
Utica, NY 13502


Customer Service:  
M-F 10:00am - 7:00pm EST
Limited Support:
Sat 10:00am - 3:00pm

ph. 315.733.6191
fax. 315.733.6194

 

ShipRite™ Software Support Services: DOWNLOADS


Contents  

  1. Networking Instruction
  2. DHL PPP Report Utility
  3. DHL XML Instructions
  4. 2008 Rate Updates
  5. Fix For FedEx Workstations not Printing Labels
  6. Configure the FedEx API Client/ ATOM
  7. UPS WorldShip Integration with ShipRite™
  8. Lynk Systems Credit Card Setup/Config Utility
  9. Configure MiniMag Swipe Reader
  10. Verifone PINpad 1000se Installation Instructions
  11. Quickbooks Startup Package
  12. Label Files
  13. Printer Drivers
  14. Report Replacements
  15. TimeCARD.Rpx
  16. Time CLOCK.rpt - save this file to your desktop and then double click to install. Rerun the Timeclock report.
  17. DSI EOD Report - save this file to your desktop and then double click to install.
  18. SalesTax.rpt - save this file to your desktop and then double click to install.
  19. *Control Update
  20. DLL_Installer
  21. RepairDB Utility
  22. 2007 Carrier Rate Guides
  23. Backup.bat
  24. UPS_Zones.mdb
  25. USMail_Zones.mdb
  26. FedEX_Zones.mdb
  27. ShipRiteRx - for download instructions click here
  28. UPS Labels
  29. Zipcode database
  30. Backup Batch for Jump Drive - save this to your desktop and then double click to extract to the C:\Shiprite folder.
  31. 2007 UPS Retail Rate file.  Click on this link, click RUN, when the WINZIP Self Extractor pops up, click UNZIP, then OK, then CLOSE.  That's it.
  32. Drop off Manager - Click on this link, click RUN, when the WINZIP Self Extractor pops up, click UNZIP, then OK, then CLOSE. To see a list of enhancements, please click here.
  33. BarCodeFont - for download instructions click here

A definition of the file formats is available at the bottom of this page. All file sizes are approximate.  

You should also download the WinZip Program.  We send out all updates in Self Extracting WINZIP format and as a Winzip file with a zip extension.  If it is ever necessary to send us your database, using WINZIP will make it easier.  We also recommend registering it with WINZIP since it is a useful utility.

Whenever you download a file from ShipRite, it may be in the WINZIP self extracting format.  To UNZIP the file you get from ShipRite, follow this procedure:

  1. Download the file onto your computer.  It is recommended that you Save it to the DESKTOP of your computer. 
  2. Unzip the file by double clicking on the file name.  When the Self Extractor opens, click UNZIP.  You will then be told how many files are unzipped.  Then click OK, then CLOSE.
  3. After 30 days or so, you can delete the updates on your Desktop to keep it tidy.  To do this, just drag the file to your Recycle Bin and drop it there. 

 


To request an update disk, send an email request to support@shiprite.net.

Make sure you enter your complete Name, Store, Address, phone or we will not send one to you.

Back to Top


Download Latest Revision

Follow this link to download the latest revision for those users that are experiencing difficulties using the Program Update feature through the End of Day update procedure.

Save the attachment v10_update.exe to your desktop. 

***ALWAYS perform a complete backup before downloading and installing any updates.  For instructions on how to perform a complete backup, please follow this link:  ShipRite Backup Procedure if you currently do not have a backup routine.

Once the file is downloaded, double click.  This is a self extracting zip file. Choose unzip to the Default folder C:\Shiprite.  *****If you are running a network this MUST be done on the server.  The file size is 4mb or above.  If you have a dial up connection this may take anywhere from 5 - 15 minutes depending on your connection speed.

Back to Top


Download Latest Report Updates 

This update is for all the Crystal Report templates used throughout the program.   Save the below file to your desktop.  Double click to install.  This will open the WinZip self extractor window.  Choose Unzip.  When all files have unzipped successfully, choose close.

This update also includes a utility that will rebuild your database.  Depending on the size of your database, this may take a while, so use this update when you have time to allow the utility to run.

Once the utility has finished rebuilding, attempt the report you ran before to verify it has been corrected.  If it has not, please email support@shiprite.net with the exact error message.

1.  Update Filename:  Reports.exe .
Last updated: June 15, 2005.   Size  8.4mb.

Back to Top


 

Download the ShipRite Global connect v10 Manual.

This is a winzip file.  Click on the link below, save this to your desktop and use winzip to extract the v10 manual.  This manual is in Microsoft Word™ format.

Filename  ManualV10.zip (9439 KB).
Last updated: March 28, 2006

Back to Top


 

Download Network Instructions

If you wish to network the ShipRite Software in your stores, you can print the instructions here.  

Network Instructions
Last updated: March 11, 2005.

Back to Top


Download DHL PPP Report Utility

Click on PPP Report Utility.  Download and save this file to your desktop.  This is a WinZip self extracting zip file.  There are three files included in this utility.  They MUST be extracted to the C:\Shiprite folder.

Double click My Computer, double click Local (C:) drive, double click the Shiprite folder.  Locate the executable PPP.EXE - right mouse click and chose Send To - Desktop (create shortcut).  This will place a shortcut on your desktop.

Locate the PPP short cut and double click.  This will bring you to the PPP Report Screen.

Using the calendar - select the start date and then the End date for your report and choose Generate Report.  Choose Preview when prompted, if all looks well print your report.

Back to Top


Download Label Files

This download will change the label length from 4 x 6.25 (UPS standard label stock) to 4 x 6.

DHL Label - click here and choose run to extract the files to the C:\Shiprite folder. Restart Shiprite and print a test DHL label to verify it will print correctly on one label.

All label files:

Click on this link to download the latest label files.  This file will also correct a runtime error 52 when printing when printing UPS labels.  Download and save this file to your desktop.  This is a winzip self extracting file.  Double click and choose Unzip.  Restart Shiprite and attempt to print your labels.

Back to Top


Download Printer Drivers

The downloads below are self extracting exe files which will create a C:\Printers folder when executed.

Epson Drivers: Epson.exe (3.8MB).
Last updated: August 17, 2004

*Instructions for installing the Epson TMT88II Partial Cut Driver can be found here.

***If you are using the Epson TMT88III with a parallel interface, please read below if you are having trouble printing.

If you are using the printer driver found on your installation CD (TMT88II - partial cut) and are unable to print a windows test page, change the transmission retry from 90 (default) to 3, the printer works great.  This is found under windows, Printers and Faxes, right mouse click the Epson printer, choose Properties - Ports tab - configure port. 

You can also download the Epson Advanced printer driver.  ***We have disabled this driver because too many people have used this driver for installing without reading the instructions for this driver.  It is ONLY for parallel port installations which we do not support but have furnished the information for your convenience. 

If you would like the advanced printer driver, please email support@shiprite.net.

Epson Drivers - TMT90 for WinXP:  WinXP.exe

Click on the link below and download and save the file to your desktop.  Double click on the WinXP.exe file.  This will create a folder labeled C:\Printers.  When you go to install your printer, make sure you select the Have Disk button and navigate to the C:\Printers\Winxp\Usb folder.  Highlight the TMusb90 file.  Finish the installation as normal.

*CBM1000 (Win98 driver): CBM1000.exe (141k)

Last updated 12/9/03

 

Citizen IDP3210:  IDP3210 Windows Drivers

Click on the link above, download the file Win367.exe.  Save this file to the Shiprite folder.  Execute the file by going to Start, Run.  Type or browse C:\Shiprite\Win367.exe This will create a directory structure under Shiprite for the IDP3210 printer drivers. Follow the normal installation procedure to install a printer through Windows.  When asked for the driver for the IDP3210, browse to the C:\Shiprite folder and the appropriate windows OS folder.
Last updated: April 29, 2004.

IDP3535 Printer:  Win366.exe (1.3mb)

Last Updated 8/25/2004

 

Click on the link above (Win366.exe), download and save the file to your desktop.  Double click on the Win366.exe file.  This will create a folder labeled C:\Printers\IDP353.  When you go to install your printer, make sure you select the Have disk button and navigate to the C:\Printers\IDP3535 folder.  Double click on the WinXP folder and highlight the OEMSETUP file.  Choose the IDP3530 driver and finish the installation as normal.

 

Eltron Zebra: Eltron.exe (342kb)

 

Click on the link above (Eltron.exe), download and save the file to your desktop.  Double click the Eltron.exe.  The winzip self extractor window will open.  Unzip using te default directory C:\Printers\Eltron folder.  When you are ready to install your printer, make sure you select the Have disk button and navigate to the C:\Printers\Eltron folder and highlight the OEMSETUP file.  This will display a list of the Eltron/Zebra printers.

 

Star Receipt:  Star.exe

 

Click on the link above (Star.exe), download and save the file to your desktop.  Double click the Star.exe.  The winzip self extractor window will open.  Unzip using te default directory C:\Printers\Star folder.  When you are ready to install your printer, make sure you select the Have disk button and navigate to the C:\Printers\Star folder and highlight the OEMSETUP file.  This will display a list of the Star Receipt printers.  Use theEltron/Zebra printers.

 

Back to Top


Fix for FedEx Workstations not Printing Labels

Close shiprite on all computers. On the server, click on the link below and RUN the file. A window will just flash up for half a second and disappear. Once you have done that, you can start ShipRite back up and the workstations will print FedEx labels again.

http://support.shipritesoftware.com/SR_Utilities/FedEx_Workstation_Fix.bat

You only have to run this file once, and you do not need to save it on your computer.

        Back to Top


 

Download TimeCard.Rpx

This is a self extracting exe file which once saved to your desktop, double click, choose Unzip and it will unzip to the C:\ShipRite folder.  Start ShipRite and re-run the time card report.

        TimeCard.exe (69k)

        Back to Top


Replacement Reports - Select the report below you would like to replace, save this file to your desktop and then double click to install.  Re-Run the report.

1. Inventory Report

2. Time Card Report

3. Time Clock Report

4. DSI EOD Report

5. Sales Tax Report

6. PS1583 Report

7. Mailbox Contract

8. Post Office Quarterly

9. Tickler Report

  Back to Top


Download RepairDB Utility

Click on the link below to download. Save this file to your desktop.  Make sure BEFORE  running the RepairDB Utility, you have created a backup of the shiprite.mdb file, just in case.

To use the utility, double click RepairDB, choose Repair/Compact Database.  This may take a while depending on the size of your database.

RepairDB.exe (24k) 4/2/2003

        Back to Top


DLL_Installer

This small install file will install and register the necessary DLL's needed for certain portions of the Shiprite Program.

Save the DLL_Setup.exe to your desktop.  Double click to install.  Once the installation has completed, choose close.

Contact support@shiprite.net if you should have any questions.

Back to Top


Carrier 2007 Rate and/or Service Guides

Below are the links to download the Guides for DHL, FedEx, UPS & USPS.

DHL - 2007 DHL Rate & Service Guide (Note, prices will NOT match AMPC/NPC/PPP rates)

FedEx - 2007 FedEx Service Guide

FedEx - 2007 FedEx Retail Counter Rates

UPS  - 2007 UPS Rate & Service Guide Daily rates

UPS - 2007 Retail Rate and Service Guide

UPS - 2007 Surcharge Reference Guide

USPS - 2007 USPS Domestic & International Service Guide

Back to Top


ShipRiteRx Utility

Download this installer and this will install the Shiprite Rx utility. Save this file to your desktop.  Double click to install.  You can access the utility by going to Start - Programs - ShipRx - Select ShipRx.

Back to Top


ZipCode Database:

Click here to download the latest zipcode database.  Save the file to your desktop and then double click to install.  you will see the winzip self extracting window.  Choose unzip and the close when complete.

Restart Shiprite and verify the zipcode you were attempting is now working.  If it still is not, please email support@shiprite.net.

Back to Top


File Formats

.exe    Self Extracting Utility
.zip    Windows archive file
.doc    Word Documents
.txt    Text file (notepad document)
        Back to Top

ARS Update 1/2/2010

These are the changes to the program:

  1. Fixes the bug with the calendar showing the year 2 when trying to print the daily manifest.
  2. FedEx Ground and Express now print separate manifests. You can print a manifest for only one without affecting the other.  In Daily Reports screen select ‘FedEx’ and click ‘Print’, it will then prompt you to print either a Ground or a Express Manifest.
  3. When first opening the Drop Off Manager, it will now default to FedEx instead of UPS.

    Back to Top


*BarCodeFont - 6/07/2007

Click here to download the barcode font. Save this to the C:\Windows\Fonts folder.  It should self install.
 
Next, go to Control Panel > Fonts > verify there is a font labeled CODE3OF9X1.
 
Next open Wordpad or MS Word, type what you would like for your barcode highlight the information and change the font to Code3of9x1.

***Also MS Word may already have a font installed labeled "Barcode"

Back to Top


SETUP DHL ACCOUNT:  

1. Setup DHL Account Number

You have to perform this task on the server computer.

  • Go to  Setup > General Setup Options > Carrier Setup > DHL-I
  • Enter in your DHL account number. Also in this same screen verify that you have the correct rate type selected (RS1, RS2, or RS3).
  • Click the "Update Now" button.

2. Setup DHL Label Printer

  • To setup the label printer, in the same setup screen click on "Local Features" and click on "PRINTER-DHL Label".
  • If you are not sure which printer to select you can click on the "PRINTER – Eltron/Zebra" or "PRINTER – FEDEX Thermal Labels" setting and see what printer option is selected in there. (It’s probably going to be LPT1, LPT2, or LPT3)
  • Use that same option for the "PRINTER-DHL Label" and click "Update Now."   If a pop up box asks you if it’s a thermal printer, say, "YES." As of now we will not support printing DHL labels on 8.5x11 sheets.
  • You have to set the label printer individually on each workstation.

3. Setup DHL Insurance 

DHL recently changed the way they calculate insurance. Please read this carefully to understand the process of how the rates are calculated. It’s different from the way other carriers are calculating insurance.

  • DHL  removed the previous $100 default liability with a per-pound liability
    • Shipments no longer receive $100 of coverage by default
    • Shipments will now have a default coverage of $11.34 per pound
      • A 1 lbs shipment will have $11.34 in coverage by default
      • A 10 lbs shipment will have $113.40 in coverage by default
  • The default coverage and Shipment Value Protection (SVP) are exclusive to one another
    • Default coverage is included by DHL for free. Shipment Value Protection (SVP) is not.
    • The SVP charge varies from other carrier's calculations
    • The SVP rate is computed at a rate of $0.80 per $100, alternatively defined as 0.8% of the SVP requested
    • The minimum SVP charge is $2.75.
    • The SVP requested is not rounded up to the next $100 before calculation
      • Declared values such as $350, $360, $370 will return different SVP charges
      • The charges are $2.80, $2.88, and $2.96 respectively
  • When you type in the declared value into ShipRite, ShipRite will automatically calculate if the free default coverage will cover that shipment. If that is the case no SVP amount will be passed on to DHL and you will not incur any SVP charges.

The declared value charge will still be added to the shipments retail price, but it will show a $0.00 cost to you.

To set these new rates go to Actions > Table Management > Master Shipping Table > DHL > DHL-INT > Accesorial Revenue > Shipment Value Protection.

You have to manually type in all the new costs.
Default DHL Coverage per pound is $11.34
Minimum SVP Charge is $2.75
% SVP Rate is 0.80.
In the Sell fields you can type in your marked up prices.

THIRD PARTY INSURANCE:
If you are using Shipsurance then these rules will not apply to you, unless you are shipping to an excluded country.  Whatever amount you type into the declared value field will be passed on to Shipsurance.  If you are shipping to an excluded country then the above described DHL SVP rules will take effect.

 


 

ShipRite™ Software and SRS, Inc. are trademarks of ShipRite™, Inc. All other products mentioned are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to our support services.


Copyright © 2007 ShipRite Software.
All rights reserved.

 


Copyright © 2010 ShipRite Software, Inc.
1312 Genesee Street
Utica, NY 13502